General shipping policy
- Orders are shipped from AUSTRIA.
- Fast shipping to EUROPE*.
- Shipment tracking (insured**)
- Easy return & exchange
Once the package has been processed by the shipping company, you will receive an email with your tracking information. You can use the link in the email to check the status of your order and find out the estimated delivery date. Please note that the tracking details take a few hours to be activated by the shipping company.
- Due to our automated processing, you cannot change your address or cancel/change your order once it has been placed. If you notice any errors in your address, please contact our customer service: firstname.lastname@example.org
- Deliveries are only made from Monday to Saturday.